Case study 04 · VML for Google Workspace · 2026

Choosing which features to lead with.

Google Vids is Workspace's AI video app, with more features than any one post can carry. The work was deciding which features to lead with, for whom, and why.

Role
Product narrative strategy, VML
Client
Google Workspace
Project
5-part content series
The signal
5

part content series, built with Google

The challenge

Making video creation feel accessible to people who don't think of themselves as video makers, and showing how AI supports the creative process without removing the human behind it.

What I owned
  • Product narrative strategy for social
  • Aligning directly with Google on product and marketing strategy
  • Audience segmentation
  • Which features to advertise, and why, based on market research and how competing products market themselves
  • Product troubleshooting: testing Vids hands-on to find which features were strongest for each audience, then kicking off creative concepting around them
The strategy

Product troubleshooting was at the core of the strategy. Testing Vids hands-on, alongside market research and competitor analysis, showed which features were strongest and who they mattered to most. Each of the five posts matches one feature to one audience: training decks into polished videos for teams, quick walkthroughs and feedback for busy projects, Slides into video pitches for professionals, everyday clips into promo videos for small businesses, and AI avatars and voiceovers for founders without a production budget.

The work
Training decks into polished videos
Training decks into polished videos · Aug 25, 2026 Instagram ↗
Walkthroughs and feedback, minus the ums
Walkthroughs and feedback, minus the ums · Aug 31, 2026 Instagram ↗
Slides into video pitches
Slides into video pitches · Sep 10, 2026 Instagram ↗
Promo videos for small business
Promo videos for small business · Sep 14, 2026 Instagram ↗
AI avatars and voiceovers for founders
AI avatars and voiceovers for founders · Sep 21, 2026 Instagram ↗